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All “In Stock“ Products will be shipped within 24 hours, except on Sundays & other Public holidays. We estimate the delivery should be fulfilled in 3 to 7 working days, however, due to any bad weather conditions or in any other unusual circumstances, it might get delayed. We may or may not inform our customers of the expected delay. Our Logistic Team is an effective source to provide hassle-free and prompt services at all cost. Shop with confidence at our web-store and get surprised with our quick delivery services.
Free shipping is applicable only if the total order value (multiple products included) is above £5. Free delivery will be dispatched by us using Royal Mail 2nd Class only. If the case the total order value is less then £5, the shipping charges needs to be paid by the buyer.
All orders are shipped by known logistic companies like Royal Mail, in rare occassions, we may use companies like DTDC, DHL, FEDEX, BLUE DART, UPS etc. Orders can be placed to your home directly from our UK office. We may provide the tracking details as soon as we dispatch the products to the respective companies. If you are not available to receive your package, Logistics may attempt delivery of your package within three business days. After this time period, the package will be returned to us. Any shipping fees incurred due to this situation will be charged to customers. While shipping your consignment we make sure to send it in such a way that none of our customers has to pay customs duties or taxes. However, For any circumstances or strict government rules all customs duties, Excise, and taxes will be borne by the blackgold-tw.org. This Rule is not applicable for returns and the customer has to bear all customs duties, Excise, and taxes along with shipping cost. No returns expenses shall be borne by us. Please allow adequate time for receipt of your order. If you have not received your order within 30 days, please let us know at firstname.lastname@example.org